Welcome to the City of Chesapeake Customer Contact Center's online service request center. The city services accessible from this website are some of the most common requests, from scheduling a bulk collection appointment to reporting pot holes. Please select your desired service below. If you do not find an appropriate service request category on our website or if you have any difficulty entering a service request, please call the Customer Contact Center at 757-382-2489 Monday through Friday, 8:00 a.m. until 5:00 p.m. Our friendly, experienced Customer Service Advocates will be happy to assist you. Our email address is customercontactcenter@cityofchesapeake.net.
The recommended browser for this system is Internet Explorer 7 or 8. If you are using Internet Explorer 9 or higher, please go to the internet tools drop down bar, choose compatibility view settings, add this URL http://request.cityofchesapeake.net/csrprodweb/Home.mvc/Index to the "add this website" box. Please disable your pop-up blocker to allow system icons to display. If you are having trouble submitting a service request via the online system, you may need to lower your privacy settings.
